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Privacy Policy

Flame Alliance is committed to protecting the privacy of our website visitors, supporters, volunteers, and anyone who interacts with us. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We may collect the following types of information:

  • Information you provide directly: This includes your name, email address, phone number, mailing address, donation information (excluding full credit card/bank details, which we do not store directly), and program or volunteer registration details.
  • Automated information: When you visit our website, we may automatically collect information like your IP address, browser type, operating system, pages you visited, time of visit, and referring websites. This information is collected through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to:

  • Fulfill our mission: Operate our creative arts, mentorship, and enrichment education programs for at-risk youth in underserved communities.
  • Process donations and registrations: Ensure transactions are handled correctly and you receive appropriate confirmations.
  • Communicate with you: Send you updates about Flame Alliance, newsletters, event invitations, or appeals for support if you’ve agreed to receive them.
  • Improve our website and services: Analyze how people use our website to enhance user experience and program effectiveness.
  • Comply with legal obligations: Meet any legal or regulatory requirements.

3. Information Sharing

Flame Alliance does not sell, rent, or trade your personal information with any third parties.

We may share information in the following circumstances:

  • With service providers: We might use trusted third-party service providers to help us operate (e.g., payment processing, email delivery, website analytics). These parties are only permitted to use your information as necessary to provide services to us and are committed to keeping your information confidential.
  • For legal compliance: When required by law, court order, or other legal processes.

4. Protecting Your Information

We take reasonable security measures to protect the personal information you provide from unauthorized access, use, or disclosure. This includes physical, electronic, and managerial safeguards. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

  • Access your information: Request access to the personal information we hold about you.
  • Correct your information: Ask us to correct or update any inaccurate or incomplete information.
  • Unsubscribe: Opt out of receiving emails or communications from us at any time.

To exercise these rights, please contact us using the information below.

6. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us via:

FlameAlliance.org [contact us]

Effective Date: June 22, 2025